1. Introduction

a. ONDO respects each individual’s right to personal privacy. This Privacy Policy is designed to assist you in understanding how ONDO will collect, use and safeguard any personal information you provide on the website www.ondo.io or via our product usage and subscription. We will collect and use any information only in the ways disclosed in this policy. The use of information collected through our products and services shall be limited to the purpose of providing the product/service which the Client has purchased from ONDO. 

2. Security

a. ONDO has implemented processes intended to protect the user information and maintain the security of data that we process. 

3. Application Data

a. As part of ONDO services, we store client usage information. We respect the privacy of all users, and consider all data that is collected to be private. ONDO may access this data only for the purpose of providing the ONDO Products and Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law. ONDO will not distribute or sell your information to a 3rd party, except as disclosed in this policy. When you utilize the ONDO Service globally, data is submitted and transferred into the United States and you hereby consent to such transfer.

4. User information

a. We collect email addresses from those who contact us via our contact form, via our demo request form or via our newsletter subscription forms. The information we collect is not distributed or sold to a 3rd party. It will only be used to communicate with you about your contact or demo requests, or to send you electronically distributed news. You may update, change or delete your account information at any time, by writing us at https://ondo.io/company/contact-us/ or by contacting us by email or postal mail at the contact information listed below. We will respond to your request to access personal information within 30 days.

b. We will retain your information as long as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

c. If you wish to unsubscribe from our newsletter or marketing emails, you may do so by following the unsubscribe instructions included in these emails or you can contact us at https://ondo.io/company/contact-us/

5. Web server logs

a. For statistical purposes, ONDO will gather certain information automatically and store it in log files. These log files contain standard information collected by web servers, such as client IP addresses, browser type, internet service provider (ISP), operating system, etc. This information is only used internally, and is not distributed or sold to a 3rd party. ONDO uses this information, which does not identify individual users, to analyze trends, to administer the ONDO website and to gather demographic information about its user base as a whole. ONDO does not link this automatically collected data to personal information.

6. Disclaimer

a. We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. However, any information collected by ONDO may be shared if it is necessary to investigate, prevent or prosecute illegal activities, suspected fraud, or as otherwise required by law or a valid government request (including, but not limited to, search warrants, subpoenas or court orders) and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others. ONDO may also share information if it is acquired by or merged with another company. In this event, ONDO will notify you via email and or a prominent notice on our website before information is transferred and becomes subject to a different privacy policy. ONDO reserves the right to use and disclose any information collected that is not in personally identifiable documents.

7. Cookies

a. Technologies such as cookies, beacons, tags and scripts are used by ONDO and our marketing partners, affiliates, or analytics or customer service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

8. Behavioural targeting / re-targeting

a. We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. 

9. Blog

a. Anytime you post on our blog, please be aware that you are posting using a third party application and we have no access or control over this information. To request removal of your personal information from our blog, you can either log into the third party application and remove your comment or you can contact the appropriate third party application. Your interaction with these features is governed by the privacy policy of the company providing it.

10. Testimonials

a. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected]

11. Social media widgets

a. Our web site includes social media features, such as the Facebook Like button and widgets, such as the ShareThis button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our web site. Your interactions with these features are governed by the privacy policy of the company providing it.

12. Updates to this Privacy Policy

a. ONDO reserves the right to modify this privacy policy at any time, so please review it frequently. If material changes are made to this policy, we will notify you here, by email, or by means of a prominent notice on the ONDO website home page prior to the change becoming effective.

13. Policy acceptance

a. By using the Website and the Services, you signify your acceptance of this Privacy Policy. 

14. European Economic Area

a. If you are accessing the Website and Services while in the European Economic Area, please review our GDPR privacy notice available here.