One of the key advantages of ONDO System for management of drip irrigation, precision plant nutrition, climate control and monitoring is our reliable 24/7 support which puts us way ahead of any competitors.
Our monitoring modules allow us to proactively analyse the functioning of our precision farming system and identify potential problems at a very early stage, even before they have affected the operational reliability of the system.
Despite our efforts to prevent possible system crashes, in the rare cases when this might occur our clients can notify us immediately via the website, chat bot, the mobile app, platforms for online messaging (Messenger, Viber, WhatsApp), or in case of an emergency – by phone.
In critical cases we guarantee response within 4 hours.
All communication is recorded and can be fully traced.