One of ONDO’s key advantages compared to other similar solutions on the market is the state-of-the-art technical support which we provide 24 hours, 7 days a week.

To provide our timely, high-quality technical support we have enabled remote access to any controller via unique software we have developed. Thanks to this we can resolve any problem within 4 hours, without using standard remote access applications like TeamViewer, AnyDesk and others that require the availability of a computer on the client’s end to establish connection to the device.

All we need is for you to have Internet access and you can consider your problem solved. In the rare cases when support is required on site, an ONDO technical support specialist will arrive within 24 hours from the moment the issue has been identified.